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Key details

About the Hotel

Shibuya Mark City Building, 1-12-2, Dogenzaka, Shi, Tokyo, 150-0043

Next to Shibuya Crossing

Great

8.9

9.2

/10

4.3

Loved by Shibuya Excel Hotel Tokyu guests

Central location

Professional staff

Spacious rooms

Convenient access

Excellent dining

"Most amazing view from our room"

Sophie from Australia

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"Perfect location, you can see the scramble crossing from the lifts and we had a view of the crossing from our room."

Isobel Williams

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"There is a public shuttle-bus to Haneda airport that leaves from the hotel."

Gary from Australia

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4-star central hotel in Shibuya, Tokyo

Location

Shibuya Excel Hotel Tokyu is situated directly above the vibrant Shibuya Station, offering immediate access to Tokyo's extensive public transport network. The hotel is within walking distance of major attractions such as the famous Shibuya Scramble Crossing and Hachiko Statue. Guests can explore shops, cafes, and entertainment venues right outside the door.

Rooms

The hotel offers 408 guest rooms with stunning views of the Shibuya skyline or nearby landmarks. Each room is equipped with large windows, allowing natural light to fill the space, and includes features like a flat-screen TV and complimentary tea-making facilities. Guests can choose from various room types, including spacious family rooms with additional beds.

Dining

Dining options at Shibuya Excel Hotel Tokyu include the on-site restaurant, where guests can enjoy an array of international and local dishes. The hotel also houses a café that serves freshly brewed coffee and light snacks throughout the day. Breakfast offerings include both Japanese and Western-style options to cater to different preferences.

Business Amenities

For business travelers, Shibuya Excel Hotel Tokyu provides a well-equipped business center with printing and copying services. The hotel also features meeting rooms that can accommodate various group sizes and include audio-visual equipment. High-speed internet access is available throughout the hotel, ensuring that guests can stay connected.

Entertainment

The hotel is positioned as a gateway to the various entertainment districts in Shibuya, popular for their nightlife and cultural experiences. Guests can easily visit nearby attractions such as the trendy shops of Harajuku and the scenic Yoyogi Park. There is also direct access to various local events and city tours that showcase Tokyo's rich heritage.

Highlights

Location: Directly above Shibuya Station

Rooms: 408 guest rooms with skyline views

Dining: On-site restaurant serving international cuisine

Business: Well-equipped business center with meeting rooms

Entertainment: Gateway to Shibuya's nightlife

Must-do experiences

Stroll through Shibuya Scramble Crossing for an iconic photo op.
Savor sushi at Uobei Shibuya Dogenzaka, a fun conveyor belt experience.
Visit the hidden Bunkamura museum for art and cultural exhibits.
Sample local street food at the Shibuya Yokocho food alley.
Relax at Yoyogi Park for a break from the bustling city vibe.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Twin Room Non-Smoking
2 persons
30 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Standard Triple Room Non-Smoking
2 persons
34 sq. feet
3 Single beds
Air conditioning
Bathtub
room details
Superior DoublePremier Non-Smoking
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

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Check Dates & Room Rates

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September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Coffee shop
Vending machines

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Rollaway beds

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Shibuya Excel Hotel Tokyu Location

Shibuya Mark City Building, 1-12-2, Dogenzaka, Shi, Tokyo, 150-0043

Explore Tokyo

Explore Shibuya

Shibuya Crossing

2 minutes' walk

Famous intersection known for its bustling pedestrian traffic and vibrant atmosphere. A must-see for iconic Tokyo.

Hachiko Memorial Statue

3 minutes' walk

This bronze statue honors Hachiko, the loyal dog, and is a popular meeting point and photo spot.

Yoyogi Park

17 minutes' walk

Spacious urban park featuring lush greenery, ideal for picnics, jogging, and weekend events.

Meiji Jingu Shrine

25 minutes' walk

A tranquil Shinto shrine nestled in a forested area, offering a peaceful escape from the city hustle.

Shopping at Shibuya 109

10 minutes' walk

A trendy shopping destination featuring the latest fashion, perfect for the style-savvy traveler.

Relax at Shibuya Fureai Botanical Center

15 minutes' walk

A serene botanical garden with diverse plant species, offering a peaceful environment for relaxation.

Karaoke Night

5 minutes' walk

Experience Japan's karaoke culture at nearby venues, perfect for a fun night with friends or family.

Biking along Cat Street

16 minutes' walk

A unique shopping street known for its trendy shops and cafes, with bike rentals available nearby.

Tsubame Grill Shibuya Mark City

1 minute' walk

Casual dining with a focus on grilled meats and savory dishes. A perfect spot for a quick meal.

maidreamin SHIBUYA

5 minutes' walk

This themed café features waitstaff in maid costumes and offers a unique dining experience with a fun atmosphere.

Estacion Cafe

1 minute' walk

A cozy cafe ideal for coffee lovers, serving delicious pastries and light snacks in a welcoming space.

La casa di Nao

2 minutes' walk

Offering authentic Italian cuisine, this restaurant features a warm ambiance and homemade pasta dishes.

NHK Studio Park

12 minutes' walk

An interesting place to learn about Japanese broadcasting with exhibitions, studio tours, and interactive displays.

Shibuya Kawaiian Theater

10 minutes' walk

Vibrant venue for live performances ranging from concerts to theater, providing entertainment for all ages.

Live House WWW

15 minutes' walk

A popular venue featuring live music performances across genres, known for its energetic vibe and great acoustics.

Cinem@rt Shibuya

8 minutes' walk

A cinema showcasing the latest films, including independent and international selections-perfect for film lovers.

Getting around

City Centre
Tokyo 6 min · 2.2 mi
Airports
Tokyo International (HND) 31 min · 12.8 mi
Narita International (NRT) 113 min · 46.7 mi
Train
Shibuya Railway Station 3 min · 700 ft
Underground
Shibuya Station (Subway) 3 min · 700 ft
Meiji-jingumae 'Harajuku' 16 min · 4300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs JPY 3500.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

342

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Shibuya Excel Hotel Tokyu is favored for its exceptional location, placing guests right by Shibuya station and the iconic Shibuya crossing. Many appreciate the spacious rooms, especially those with views overlooking the scramble crossing, easily accessible for photos from the hotel floor near the elevators. Some guests have mentioned that the signage directing from the train station could be improved, but overall, the hotel offers great convenience for exploring the area, with easy access to shopping, dining, and transportation.

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Review score

Based on 2116 verified reviews

8.9 /10

Great

92 %

Recommend

Location

9.7/10

Comfort

9.2/10

Value for money

8.1/10

Breakfast

8.2/10

Pros

Convenient location

Friendly staff

Fast check-in

Amazing views

Cons

Long wait times

Dated rooms

Poor cleanliness

Limited breakfast

based on 1497 reviews

4/5

Silvia from Spain

Single

Excel Twin Room Non-Smoking

4 nights in November 2025

Reviewed: February 15, 2026

6/10

Mediocre stay at a high price

dated room missing amenities

The hotel's location was undeniably convenient, placing me right in the heart of everything.

the room I received felt quite dated. The bathroom was particularly worn, and the fixtures seemed old. The lack of readily available amenities was irritating. I had to request basic items like toothpaste and extra coffee constantly. I expected better for the price I paid.

0 Helpful

Silvia from Italy

Single

Standard Twin Room Non-Smoking

3 nights in November 2025

Reviewed: January 14, 2026

9.8/10

Charmed by the Location!

train station delicious coffee

The proximity to the train station was VERY convenient. I also enjoyed the coffee filters in the room. They allowed for delicious coffee. The rooms felt spacious compared to other Japanese rooms I have used. The staff were very pleasant upon arrival and departure.

The bathroom was quite small, although functional. I did LOVE the coffee though.

Service

10/10

Staff members helped with restaurant bookings and directions. They provided excellent service when sending luggage to my next destination. The elevator access to the train station was helpful, contributing to a seamless experience.

Facilities

9/10

Vending machines were available on every floor. An ice machine was also available on each level. The glass elevator provided views of the square below. The hotel connected directly to both a subway and a shopping center.

Dining

10/10

The breakfast views from the 25th floor were AMAZING!!! The food was fantastic. It provided a great start to the day. The hotel has a cafe that serves a fabulous coffee and tea set.

Location

10/10

The hotel is steps from the scramble crossing. Easy access to many train lines downstairs was a huge plus. It is very close to places to eat. A supermarket downstairs was also very convenient.

0 Helpful

Elena from Italy

excel twin room non-smoking

3 nights in November 2025

Reviewed: January 12, 2026

9/10

superb shibuya location

convenient location public transport

i found the location convenient near the famous crossing. the access to public transport was a real advantage. the views from the room were nice! i enjoyed observing the city from above.

0 Helpful

Laura from United Kingdom

Single

Standard Twin Room Non-Smoking

5 nights in November 2025

Reviewed: January 02, 2026

7/10

convenient location friendly staff clean room small bed average breakfast hotel size

the location was very convenient. it connected directly to a subway and a shopping center. the staff were friendly and helpful! the standard rooms were big for the location. they were also clean and had many features.

the bed was small for two people. it felt borderline. the western breakfast was average compared to other hotels. i would not book this again!

0 Helpful

Silvia from Italy

Single

Excel Twin Room Non-Smoking

4 nights in November 2025

Reviewed: December 11, 2025

9/10

prime location vending machine

The location was PRIME, offering easy access to the train station. I also appreciated the ice machine and vending machine on every floor. It was SOOO convenient.

The bathroom was functional but TINY.

0 Helpful

Silvia from Argentina

Single

Standard Twin Room Non-Smoking

5 nights in November 2025

Reviewed: November 30, 2025

9/10

handy location train station

The airport bus conveniently stops directly outside the hotel door. The location is AMAZING!!! It is directly above the train station and in front of the scramble crossing.

The bathroom looked dated.

0 Helpful

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