SHIBUYA EXCEL HOTEL TOKYU, Tokyo – A Smart Stay in the City
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Key details
About the Hotel
1-12-2, Dogenzaka, Shibuya-Ku,
Tokyo,
Japan,
150-0043,
Tokyo City Area
Rooms with Views
Shibuya Excel Hotel Tokyu offers 408 modern air-conditioned rooms with free wired internet, flat-screen satellite TVs, and minibars. Entry-level rooms are compact, with beds placed in corners and limited space for a desk. All rooms include premium bedding, pillow menus, and private bathrooms with hairdryers and slippers. Some rooms feature seating areas. Rooms are located on higher floors, providing views of Tokyo.
Dining on Top
The hotel has three on-site restaurants. Shunsai Japanese Restaurant and French Restaurant A Bientot serve fine dining with panoramic 25th-floor views of Tokyo. Estacion Cafe, located near the lobby, offers coffee and cakes. The lobby bar attracts a mix of hotel guests and local businesspeople.
Prime Shibuya Location
The hotel is directly connected to Shibuya Mark City and Shibuya Station, which serves six train lines and three subway lines. It is a 3-minute walk to Shibuya Crossing and the Shibuya 109 Building. Nearby landmarks include Hachiko Memorial Statue (0.3 km), Cat Street (1 km), and Meiji Jingu Shrine (2 km). Narita Airport is 90 minutes away by train.
Hotel Services
The 24-hour front desk provides luggage storage, fax/photocopying services, and dry cleaning. Free Wi-Fi is available in all rooms and public areas. The hotel has a meeting room (108 sq ft) and offers concierge services. Vending machines and complimentary newspapers are provided in the lobby.
Room Types
Options include double, twin, and quadruple rooms. Double rooms have one bed, flat-screen TVs, and electric kettles. Twin rooms feature two beds and yukata robes. Quadruple rooms accommodate four beds. All rooms include air conditioning, heating, and private bathrooms with baths or showers.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
JPY 3000 per day
Luggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Coffee shop
Vending machines
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Armchair
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
1-12-2, Dogenzaka, Shibuya-Ku,
Tokyo,
Japan,
150-0043,
Tokyo City Area
Map view
1-12-2, Dogenzaka, Shibuya-Ku,
Tokyo,
Japan,
150-0043,
Tokyo City Area
City landmarks
Landmark
Cherry blossom viewing
1.9
mi
Mall
Takeshita Street
1.0
mi
Park
Yoyogi Park
4400 ft
Garden
Shinjuku Gyoen National Garden
1.9
mi
Tower
Tokyo Tower
2.6
mi
Mall
Omotesando
5100 ft
Museum
Meiji Jingu Shrine
1.4
mi
Landmark
Meiji Jingu
1.7
mi
Market
Tsukiji Market
4.0
mi
Museum
The National Art Center
1.6
mi
Landmark
Cat Street
4200 ft
Shopping Area
Yebisu Garden Place Tower
1.4
mi
Landmark
NHK Studio Park
3100 ft
Museum
Museum of Yebisu Beer
1.4
mi
Landmark
Ota Memorial Museum of Art
4800 ft
Museum
Kokugakuin University Museum
4500 ft
Garden
Meguro Sky Garden
1.1
mi
Museum
Nezu Museum
1.2
mi
Stadium
National Yoyogi Stadium
4100 ft
Museum
Yamatane Museum of Art
1.1
mi
Nearby
2 Chome-1 Dogenzaka
Hachiko Memorial Statue
700 ft
2 Chome-2-１ Dogenzaka
Shibuya Crossing
500 ft
Mall
Hikarie
1800 ft
28-6 Udagawacho
MEGA Don Quijote
1100 ft
Square
Hachiko
600 ft
2 Chome-24-1 Dogenzaka
Bunkamura
1700 ft
1 Chome-1-1 Dogenzaka
Moyai Statue
600 ft
Mall
Shibuya109
600 ft
Shopping Area
Shibuya Mark City
700 ft
Mall
Magnet by Shibuya 109
700 ft
Restaurants
Starbucks Coffee Shibuya Tsutaya
1000 ft
21-6 Udagawacho Q Front Bldg. B1F
Tsubame Grill Shibuya Mark City
100 ft
1-12-3 Dogenzaka Shibuya Mark City Restaurants Avenue 4F
Estacion Cafe
100 ft
1-12-2 Dogenzaka Shibuya Mark City Shibuya Excel Hotel Tokyu 5F
maidreamin SHIBUYA
1300 ft
30-1 Udagawacho B1F Horaiya Bldg.
Hobgoblin Shibuya
200 ft
1-3-11 Dogenzaka Ichiban Bldg. 3F
La casa di Nao
300 ft
1-12-3 Dogenzaka Shibuya Mark City East Mall 4F
Tharros
300 ft
1-5-2 Dogenzaka Shibuya SEDE Bldg. 1F
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
4/5
based on 1497 reviews
8.6
8.6/10 based on 2687 reviews
#5 of 35 hotels in Shibuya based on Tripadvisor
Eric
United Kingdom,
April
2024
7.6/10
I was pleasantly surprised by the hotel - its location is unbeatable, right by the Shibuya Crossing and the train station. The rooms, while basic and a bit tired, offer sweeping views of Shibuya and the Shinjuku skyscrapers in the background. The service was generally great, with friendly and professional staff, although housekeeping fell short on cleaning thoroughly. The dining options were simple but catered well to my dietary needs. Overall, a solid choice for a convenient stay in Tokyo.
Rooms
7.0
The rooms, though basic and slightly tired, provided sweeping views of Shibuya and the Shinjuku skyscrapers in the background.
Service
8.0
The staff, especially the female members, were helpful and professional, except for a minor issue with housekeeping not cleaning thoroughly.
Location
9.0
The hotel's main highlight is its unbeatable location near the Shibuya Crossing and the train station, making it incredibly convenient for exploring Tokyo.
Dining
7.0
The dining options, while not outstanding, provided simple and suitable choices, especially for individuals with dietary restrictions.
Facilities
7.0
The hotel offers the necessary facilities for a comfortable stay in Tokyo.
Great location
Tired rooms
Thomas
United Kingdom,
March
2024
7.6/10
The hotel room was very comfortable for the 4 nights stay, with a large comfy king size bed but slightly small for the price. The location is awesome, right next to Shibuya Station with plenty of dining options nearby. The service was friendly, but some staff were too busy to help with simple questions. The dining experience felt somewhat expensive for those with smaller appetites. The facilities were generally good with all necessary amenities available.
Rooms
8.0
The room was very comfortable for the 4 nights stay, with a large comfy king size bed and all necessary amenities.
Service
7.0
The service was friendly, but some staff seemed too busy to help with simple questions.
Location
9.0
The location is awesome for Shibuya, right next to Shibuya Station with many dining options nearby.
Dining
6.0
The dining experience felt somewhat expensive for those who eat small sizes.
Facilities
8.0
The facilities were good with all necessary amenities available.
Robin
United States,
February
2024
7.8/10
I had a mixed experience at the hotel. The rooms were small and basic, but being on the highest floor gave me a bigger space than the average Tokyo hotel room. The service was warm and accommodating, but there were some rude encounters with certain staff members. The location was unbeatable, right above the train station, and there were plenty of shops and eateries nearby. The dining experience was slightly expensive but had a good range of options.
Rooms
7.0
The room I stayed in was small and basic, but being on the highest floor made it more spacious compared to other regular Japan rooms.
Service
8.0
Overall, the service was warm and accommodating, though there were encounters with a rude staff member.
Location
9.0
The hotel's location was fantastic, right above the train station and overlooking Shibuya Crossing. It was convenient with plenty of shops and eateries nearby.
Dining
7.0
The dining experience was slightly expensive but offered a good range of options. The view from the 25th floor restaurant was fantastic.
Facilities
The hotel had all the necessary facilities for a comfortable stay.
great location
small rooms
William
United States,
December
2023
7.6/10
My stay at this hotel was a mix of positives and negatives. The room, although small, was quiet and relaxing, thanks to the very comfortable large bed. However, the price seemed a bit high for the size of the room.
Rooms
7.0
The room was very comfortable for my 4-night stay, with a large, comfy king-size bed taking up most of the space.
Service
9.0
The staff at the reception were extremely friendly, courteous, and helpful, especially with providing directions each morning.
Location
8.0
The location was ideal and very convenient, being right above a train station for easy access around Tokyo.
Dining
5.0
The dining experience was not worth the extra money, with little choice and poor value for money.
Facilities
6.0
The facilities were average, not particularly outstanding in any way.
Julie
United States,
October
2023
8.6/10
I had a wonderful stay at this hotel. The room was cozy and quiet, perfect for my 4-night stay, although not very spacious due to the large, comfy king size bed dominating the space. The service was exceptional, with the staff being incredibly helpful with booking restaurants and assisting with transportation needs. The location was ideal, offering direct access to trains and a variety of shops and eateries nearby. The dining options were average, but my teenage son enjoyed the breakfast donuts. Overall, a great value for the money.
Rooms
8.0
The room was quiet, comfortable, and had well-lit mirrors for convenience.
Service
9.0
The staff was incredibly helpful with booking and transportation needs.
Location
10.0
The location was excellent with easy access to public transport and nearby shops and eateries.
Dining
7.0
The dining was pleasant, with average options but enjoyable for my son.
Facilities
9.0
The facilities were great and met my needs during my stay.
Toby
United Kingdom,
September
2023
7.8/10
The hotel provided enough towels for all 3 of us, replenished every day, offering better value than double rooms with a full bathroom. The rooms were relatively small compared to others we've tried, but the bathroom was very big for city standards.
Rooms
8.0
The rooms were well-maintained and provided for all our needs with daily replenishment of towels.
Service
9.0
The service offered at a reasonable price was exceptional. The staff, especially Takori, went above and beyond to assist with room bookings and recovering personal belongings.
Location
8.0
The hotel's location right next to the Shibuya scramble was convenient for our leisure trip. Despite the bustling surroundings, it was central to all the area has to offer.
Dining
7.0
The dining options were limited, but the hand-cut steaks were a standout. While not the best value, the view was stunning.
Facilities
7.0
The facilities were well-maintained, though somewhat limited in variety.
Caroline
United Kingdom,
September
2023
8.6/10
The hotel is superbly located, making it easy to explore Shibuya with its vibrant offerings. The rooms provide more space than typical for Tokyo, easily accommodating two people and luggage. The service was exceptional and helped us even on New Year's Eve. The dining experience had a limited selection but the breakfast view of Mount Fuji was a highlight. The facilities are top-notch, adding to a pleasant stay.
Rooms
8.0
The room was very decent size for Tokyo, fitting two people, bags, and ample space.
Service
9.0
The staff were the reason we returned, going above and beyond to assist, including finding a restaurant on a busy evening.
Location
10.0
The location is fantastic for deep exploration of Shibuya, directly connected to Shibuya Station and amidst the bustle of the city.
Dining
7.0
Although the breakfast options were limited, the view of Mount Fuji made up for it.
Facilities
9.0
The facilities are well-sized for Japan with sprawling city skyline views.
Malcolm
United Kingdom,
September
2023
8.8/10
Staying at this hotel was a great experience. The rooms were spacious and had two mirrors, perfect for getting ready. The view from the 25th floor was breathtaking. The service was friendly and helpful, making my stay even better. The location couldn't have been better, close to Shibuya Station and with plenty of dining options nearby. The dining was slightly expensive but offered a good range of dishes, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious with a great view from the 25th floor.
Service
9.0
The service was very friendly and helpful, especially with transport bookings.
Location
10.0
The location is excellent, right across Shibuya Station with plenty of dining and shopping options nearby.
Dining
7.0
The dining experience offered a good range of dishes but was slightly expensive.
Facilities
9.0
The facilities were fantastic, including room service, dry cleaning, and more.
Christopher
United Kingdom,
July
2023
8.8/10
The hotel offers comfortable and quiet rooms with a view of the bustling Shibuya crossing. The staff is welcoming and helpful, although communication hiccups were experienced. Its location above the train station and shopping center is a major highlight, making it a terrific choice for exploring Shibuya.
Rooms
9.0
The rooms were comfortable, clean, and surprisingly quiet despite the busy location.
Service
8.0
The check-in staff were very helpful and welcoming, ensuring a smooth stay even with changes in bookings. However, some language barriers led to misunderstandings.
Location
10.0
The hotel's location is unbeatable right above the train station and Mark City shopping center, offering a convenient hub for exploring Shibuya.
Dining
8.0
The dining options, while limited, are considered better compared to other hotels in Japan. Both Western and Japanese cuisine were exceptional.
Facilities
9.0
The hotel has convenient connections to the subway and airport shuttle bus, adding to the overall ease of travel in and around Shibuya.
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